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A GOOD, full service, global voice reservation solution to meet the needs of your property or chain, our skilled reservation concierge act as an extension of your sales force, driven to improve conversions and revenue per reservation. Extensive training programs include product training, sales and customer care. You’ll realize increased conversion rates. Customized scripting emphasizes the GOOD qualities of your property.
Virtual Concierge is the heart of the Hotelier Hospitality program. We provide a wealth of GOOD information and personal assistance to your guests.
People can choose to stay anywhere they like, and service excellence is what sets your property apart from the rest. Hotelier Hospitality provides a superior level of guest service by highly skilled concierge in a discreet, efficient, paperless and real time environment using state of the art technology and guest service software.
With Virtual Concierge your guests simpy Click or Call. Guests may access services by email and through an interactive online service portal. Now that’s GOOD access.