The Law of Attraction (and retention) Applies Universally
Consider this: *74% of people have switched at least one product or service in recent years, according to a research report by Oxford Brookes University. In the last several years, organizations have lost up to 20 million good customers, which has cost them around 3.39 billion. The findings also reveal that for 21% of these 'switchers', poor customer service was a major reason for their decision to leave, and 18% said it was because their new provider offered them enhanced features. That's not GOOD.
Develop an alliance with your customers, advance your business objectives and safeguard your balance sheet.
*Statistical Source: Oxford Brookes University